Jean picked us up on time and in a very nice air conditioned van. She offered us cold bottles of water through out the day and narrated everywhere we went. Jean was a wonderful tour guide for me and my 21 year old daughter. She listened to what we wanted to see and do and was very informant of all of the Thai history. We thoroughly enjoyed our day seeing all the major sites of Bangkok. I would highly recommend Jean as your guide. Her English is very good and she was fun to be with for the day!