Our experience was amazing from the moment we booked through tour end. Patrick engaged us immediately providing richer description to ensure it suited our expectations. He also provided links to more reading resources and helpful instruction on train travel. We communicated often. His English is perfect. Some bus travel was involved in our trip and Patrick organized it, and all admission tickets in advance. We did not need to wait in lines. I’ve saved the best for last - Patrick’s knowledge of Japanese culture and history is extraordinary. He put everything we saw and experienced in context, in a delightful manner. This description cannot do it justice. We left the tour ( he escorted us right to the train station ) determined to learn more and anxious to return to Japan and Nikko.