We really loved our tour to Hanoi. Our itinerary was just what we wanted and was well planned. We were able to get it all in the timeframe we had. Our tour guide Tuyan was amazing. He was well organized, informative, communicative, and knowledgeable. He was very helpful and went out of his way to make sure that we were comfortable and doing what we wanted to do. I would highly recommend him to be your guide.