Our full day with Ketuk was characterized by: prompt response to inquiries, good communication before meeting, prompt arrival at hotel, great explanation of day's activities in English, explained historical significance of sites visited & how they related to Hinduism, flexibility in making changes to itinerary based on our request, vehicle was comfortable, & overall a great experience. At the end of the day he added a visit to a traditional Bali family compound & explained the layout of structures & how they were used. He has a charming personality, was fun to be with & a safe driver!