We can't say enough great things about Francesca! From the very beginning she was incredibly flexible. Francesca is outgoing, upbeat and we connected with her immediately. The weather was extremely warm, so she modified our tour to include exactly what we wanted with the assistance of a driver. The highlight of our Genoa tour was the restaurant she choose for lunch (which actually had ties to Frank Sinatra's family) and we shared the most delicious cuisine. Trofie al Pesto was a favorite! Francesca knows her stuff! Bonnie & Betty from San Francisco