Ana is a bright and a cheerful professional guide. She is very knowledgeable of historical information, familiar with sites and navigating through the streets. She took us right to the areas of interest and even helped with taking our pictures as well as showing good spots to get the best pictures. When we arrived in Fatima and also Tomar we sure were glad to have a tour guide that knew where to go & even to park. It definitely was over-whelming if you have never been here before. Highly recommend Ana!!!