Robson was very informative! We enjoyed our tour very much! Relaxed and easy to get along with :)
TOUR GUIDE RESPONSE: Thanks Ashleigh I'm glad you enjoyed the tour and learned about
William HoppingUnited States
I hate to post this, but do so as a public service. While Robson was on time, and courteous, we were stunned when he double booked us with a second car that was not part of Tours by Locals, making our private, four person tour, a group of eight. His English is poor, and he either did not understand, or chose not to answer some of our questions. His knowledge was superficial. We crossed paths with one of the other TBL guides who was much better. We tipped out of habit, but that was a mistake.
TOUR GUIDE RESPONSE: Thanks I glad you Like the tour on your way and thanks for that 2 stars Regards
TOURSBYLOCALS RESPONSE: ToursByLocals are committed to quality customer experiences and take all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences and we have taken necessary action to address and provide a resolution to the issues raised in this review.
Duaine AmundsonUnited States
Robison is very knowledgeable and prepared for the tour. He met us at our pickup point and was 10 minutes early. Very friendly and courteous. We highly recommend him. Duaine Amundson
TOUR GUIDE RESPONSE: Thanks Duaine
Larry BakerjianUnited States
We had limited time and Robson was very accommodating and knowledgeable about the area. We appreciate his expertise for the day. Thank you Robson.
TOUR GUIDE RESPONSE: Thank you very much for the great review, Larry! I'm really glad that you and wife had a good time.