Kathleen FrankovicUnited States
Hung (Steve) put together a tour of Hanoi for us on 36 hours notice, as our cruise ship stayed in Halong Bay a second day because of the coronavirus in China. We worked with him and saw exactly what we wanted, even though we could only be in Hanoi for five hours. He was especially good when explaining Vietnamese Buddhism to us. Hanoi is a fabulous city and should not be missed if at all possible. Seeing the Temple of Literature, followed by the Hanoi Hilton, followed by the Old Quarter — just amazing!
TOUR GUIDE RESPONSE: Dear Kathleen, thank you so much for such glowing review on my services. It was really my great pleasure to be your tour guide for the both days you stayed in Halong. In fact, I could not express fully my gratitude for our two wonderful days exploring Halong Bay & ancient capital city, Hanoi. I sincerely wish one day I do have precious chance to welcome you again for another wonderful adventure. I wish you all the best and with my best regards, Hung Steve
Megan ThomasonUnited States
Steve (and his driver) took us on a great excursion to Hanoi our second day in Halong Bay. All of our stops were interesting (well except for seeing the whole roasted dogs in the market which were highly disturbing--but that wasn't Steve's fault). Lunch in the Old Quarter was fantastic. Very pleasant day. Highly recommend the tour.
TOUR GUIDE RESPONSE: Dear Megan Thomason, thank you so much for your kind appreciation on my services. I am so pleased that you enjoyed the trip and all services. I am so sorry to hear your feeling about the dog street, and kindly understanding I did not not mean that. All countries has their culture and customs and I am deeply grateful for your kind understanding and respect. In a word, I am so happy to bring you the wonderful trip in Hanoi. With my best regards, Steve Hung
Linda NeuensUnited States
We enjoyed meeting the Vietnamese family. The drivers was very good, but the lunch was too long, as was the rickshaw ride. Timing was off and we missed a few things we wanted to see and spent too long at other venues. The trip back to the ship was very delayed due to rain and traffic, which could have been avoided had several stops been shortened.
Mary Ann BornUnited States
Steve (Hung) was a great guide. He had our group for two days of tours. Our van and driver perfect. His English is fluent and we had fun with him. He took us to very special places that he had chosen for us and we managed to see a lot more than any of the people on the ship's tours. He set up a great lunch for us and kept us on schedule without feeling rushed. Highly recommend him!
TOUR GUIDE RESPONSE: Dear Mary Ann Born, I would like to thank you so much for your kind feedback on my services, which really made my day. I could not know how to fully express my gratitude for our wonderful time. Thank you for being so kind to me. I am and will always work hard to cusomers' satisfaction. I wish you all the best and I sincerely wish your return to Vietnam for me to welcome you heartily again. Sincerely yours, Steve Hung
Linda H.Monterey, NSW, Australia
Steve our guide was very friendly and accommodating on our private excursion with a group of 4 of us from Halong Bay to Hanoi. A perfect alternative to a bus load of people on the ship's excursions. Can thoroughly recommend Tours by Locals and Steve
TOUR GUIDE RESPONSE: Dear Linda Hopkins, thank you so much for your kind feedback on my service. It was such my great pleasure to welcome you for your short visit to Vietnam in cruise ship. I am so glad that you enjoyed the tour with me & all services. Your satisfaction is my motivation on work. I sincerely wish one day the travel brings you back Vietnam for another holiday and I can welcome you heartily again. With my sincere and all the best wishes, Steve
Hung (Steve) met us early in the morning at Halong Bay cruise port and took us quickly into Hanoi for an amazing tour of the City. We were able to visit all the usual major tourist sites, including Ho Chi Minh's Mausoleum, but what made it special was that Hung gave us insight into the lives of ordinary Vietnamese people. He is very friendly, speaks great English and was able to answer all our questions. We saw and experienced so much more than we would have with a cruise ship group tour. Thanks Hung!
TOUR GUIDE RESPONSE: Dear Mr. and Mrs. Charbonneau, I would like to thank you so much for such glowing review on my services. It was really my great honor to show you my home city. It was a wonderful day with me, and I am so glad that we did both city tour and street food tour. I am so pleased you are now home safe and sound. I sincerely wish one day the travel brings you back Vietnam for another holiday for more adventure and I might be a part of that. With sincerest thanks and warmest regards always, Steve Hung
Ronald FolgerUnited States
One of the best tour guides we have experienced. Extremely knowledgeable great follow thru. This guy is going places. Master of the English language. History of his country is on target. Lots of fun conversing with him. Spent 8 hours and he never lost energy. I wish him lots of luck in the future.
TOUR GUIDE RESPONSE: Dear Ronald Folger and partner, I am so happy to get your kind feedback. Your kind words always motivate me to keep up the good work. I do not know how to fully express my sincerest thanks for our wonderful time discovering Hanoi ancient capital city. I felt so fortunate to be your tour guide. Working with passion, I do not feel tired on tours. Hopefully one day you might find the time to come back Vietnam and I can welcome you heartily again. With my sincere and happy new year, Steve