Rick Lambardo R.United States
I have used TBL in the past, and once again it proved to be a wise investment. My guide, Simone, patiently waited for me at the airport even though my flight was considerably delayed. Once I arrived, Simone showed me the time of my life, making me feel like a local myself. I truly felt the Carnival energy of Rio. Also, hats off to our driver, Roni, who was a really nice guy. Simone was very creative in making sure I saw all that I wanted and more, making it an unforgettable experience. Thanks Simone :-)
TOUR GUIDE RESPONSE: Thank you Rick!
John McLeanUnited States
Very energetic. Was a bit weak in tailoring it to our needs and ages. A bit better communication could have helped.
TOUR GUIDE RESPONSE: Dear Mr MacLean, thanks for your feed back, I hope you had fun during your Carnival experience in Rio. I was surprised to read your feedback. During our pre-tour communication I was never made aware that you were interested in a history tour, when the tour booked focus is clearly Street Carnival. As you said, this was clearly a communication issue. If during the tour, I had been made me aware that you want to change the focus of the tour, I would have accommodated that. Sorry for the misunderstand Simone
TOURSBYLOCALS RESPONSE: We are glad that Simone understood the importance of a clear communication before and during the tour. We are sure she have learned from this experience.