Constance P.United States
He was very flexible on Viking port location changes. He found us and was on time. He added fun events to the tour for us and gave an option to extend longer. We did not take it but we impressed it was offered. He was knowledgeable and shared info with us. He added short drive through on villages as we went. We would use Carlos again. He is a keeper.
Randall W.United States
Jerry ClementsUnited States
Carlos was a fantastic guide. We had numerous glitches as a result of changes by our cruise ship docking locations but Carlos never blinked. He dealt with the hiccups and made our tour very memorable and special. Carlos has a wonderful personality and is extremely knowledgeable about the local history. Our tour included Salzburg and some of the important Sound of Music sites. Carlos also took us to a wonderful local restaurant for a very special and delicious Austrian lunch. I highly recommend him
Kari JonesUnited States
Carlos was a fabulous guide! He was very informative, funny and an excellent driver. He adapted the tour to our needs & wishes. We were disappointed that Eagles Nest was closed due to weather but certainly out of Carlos' hands. We had a short window to meet the ship and he had us there precisely on time. We would highly recommend Carlos.
David BonnetRichardson, TX, United States
Great driver and beautiful new van. Knew Salzburg well and adapted to pouring rain with adaption of tour. Only complaint is it was not clear to me that he was unable to accompany us on any of the walking portion of the tour. He is very funny and entertainng during driving outside of Salzburg.
TOUR GUIDE RESPONSE: Hi David. Thank you very much for your review. I am very happy that you enjoyed tour. The reason I could not accompany you in the walking part of our tour is the way the Austrian law works. There are Driver guides like me and there are walking guides. Driver guides are not allowed to walk in the city and walking guides are not allowed to transport passengers in a car. I am sorry that you haven't mentioned anything on the day of the tour because I would have explained how the law in Austria is.
Jody WoodsUnited States
Carlos was an excellant guide. He went above and beyond to accommodate our situation due to the low river and our cruise not docking where is was supposed to. He had a "no problem, we can find a solution" attitude whenever any situation arose. He also was very good to my dad who could not join us on the walking portion of the tour and made him feel very comfortable while he waited. I would highly recommend Carlos as a private guide!