Susan FernandesUnited States
Our guide was very competent, but didn't really make the city come alive for us.
TOUR GUIDE RESPONSE: Dear Susan, thank you for your kind words. I am sorry the tour didn't meet your expectation. Maybe the reason was the hot temperatures of 43 degrees , in some places you didn't want to get out of the car ( at least the air conditioning made you feel comfortable). Maybe it was the bike tour, in some areas the streets were cut but I tried to show you as much as I could. I even took in 2 extra passengers as you requested on the day. But I am glad you found my services to be competent. Best regards. Susana.
Joe TchiraUnited States
Dear Susana for making our visit to Lisbon an unforgettable event. We enjoyed your company and professional guide skills and are very glad we found you. Don't forget when you come to Miami we would be more than pleased to see you and get to meet Maria Clara. Kisses, Anita & Joe
TOUR GUIDE RESPONSE: Thank you for being so kind and sweet Mr ans Mrs Tchira. The day was unforgettable for me because you made it so.
Jesse WrayUnited States
Susana did a great job of customizing our tour to avoid duplicate sites with a later tour and was wonderful and fun!
Joseph DavisUnited States
Susana is charming, professional, and knowledge; and as a result provided us with an outstanding tour experience. She was able to weave the historical information into a useful and meaningful experience. She also worked with us to make sure we experienced those places of interest to us. Her English is excellent. A really great experience.
Augustus YiuUnited States
Susana is one of the best private tour guides I have met. She was very knowledgeable, always trying to make our tour interesting by telling us more about the places we visited. When we mentioned about the famous suckling pig meal we saw in Cascais on our way back to the hotel, she even helped us to find and make reservation for dinner in a restaurant in Lisbon. This is service excellence at its best. I would strongly recommend her to any one who is interested in touring Sintra.
Linda WindersUnited States
Susana was a wonderful guide. Her knowledge of the local history wa amazing. I would recommend her highly.
David LeonardUnited States
Susana was wonderful! She provide an excellent tour to fit our restricted 3 hour window. She new exactly what we are able to see within the window. My colleagues and I thoroughly enjoyed the guided tour and learn about the history of Lisbon and Belem. Her knowledge of all the historical places was excellent. I would highly recommend Susana for your tour. She did everything we asked her to do and was very flexible to our needs.
Eric GoldringUnited States
Susana was charming, flexible and knowledgeable. She realistic in both the information she gave and the amount of it, so there was none of the all-to-typical promotional information or rattling on of facts and figures. Susana's picking us up at the airport, spending as much time as we wanted around Lisbon, seeing and doing the things we wanted, and then dropping us off at the cruise terminal was fantastic. Bravo!
TOUR GUIDE RESPONSE: Thank you very much Mr. Goldring for your kind words.I am very happy you enjoyde the tour. Kind regards, Susana.
Barbara LevittUnited States
Highly recommend Susana! We had a wonderful overview of Lisbon.
Allan WirtzerUnited States
We enjoyed our tour very much. Susana was pleasant, punctual and knowledgeable. We appreciated that she was able to customize our tour to our preferences.
Eric FalkGreen Cove Springs, FL, United States
Most guides indicate that they can be flexible, Susana demonstrated that ability to the highest degree. She knew up front that we were not only looking for a descriptive tour on our first trip to Lisbon, but that we needed her assistance in getting phone cards, learning the public transit system and buying groceries. She was marvelous and even helped carrying groceries into our apartment. We did not give her a lot of the time for the typical tourist tour but she gave us dozens of ideas. A+ GUIDE
Cindy PasternakUnited States
Personable and knowledgeable guide.
Paul JenkelUnited States
We enjoyed two tours, one walking and one by vehicle with Susana in Lisbon on April18th and 19th. She was prompt, responsive to our interests , very knowledgeable and professional. We fully endorse her and recommend her to other travelers visiting Lisbon and Portugal.
Edith HumphreyUnited States
Susanna was wonderful! Picked us up at the airport and gave us a wonderful tour. She took us to many attractions it would have been difficult to get to on our own. Her English was perfect and her knowledge of Lisbon and the history of Portugal amazing! It was a perfect start for our visit. Thank you, Susanna
Snehal VashiUnited States
Susana was great. She was waiting for me at the airport just like she promised, she was extremely knowlegeable and flexible, I recommend her highly to any group.
Excellent orientation to Lisbon and Portugal's history. Susana also shared with us information on getting around Lisbon and the area, restaurant recommendations, sites to see, etc. She is very knowledgeable and friendly. Highly recommend Susana as your tour guide in Portugal.
Mitchell PratteUnited States
We had a 5 hour layover in Lisbon and Susana was perfect for us with our time constraints. She met us at the airport and we were then able to cover many of the "top" sites in Lisbon for photos and a brief history of these sites. (I was surprised when I later looked through a Lisbon tour book and saw how much we were able to cover). She took us to eat the delicious custard pastries in Belem next to the Monastery of Jeronimos. She speaks perfect English and was absolutely perfect for our short stay.
Catherine V.United States
Susana was accommodating, flexible, knowledgeable, and pleasant. She was willing to modify the plan to meet our needs.
Michael BrinesUnited States
Maria EstradaUnited States
Susana is very knowledgeable and described everything we saw very well, our tour to Fatima was very comfortable and even thou she had planned the tour she gave us few options making us fell that we had a part of it. Not only did Susana gave us the historical information of Fatima and Lisbon, she introduced us to the customs of the area and made us feel that we were with family. This is my first time using tours by locals and I will chose them in the future. I cannot stress the great job Susana did. Thanks
TOUR GUIDE RESPONSE: Hello Maria, so nice to read your comments.I am glad you enjoyde the day.Wish you all the best. Susana.
Susanne SmithUnited States
Susana tailored our tour to the four of us. Her knowledge about what we were seeing was exemplary . We particularly appreciated our time in Alfama and the opportunity to purchase a few gifts to take home. Her recommendations for areas where we might find authentic Portuguese restaurants were especially helpful. The van was most comfortable and her driving was exemplary.
Johannes CraffordSouth Africa
susana is an excellent guide, very knowledgeable and punctual with good inter-personal skills. we have become friends in half a day. she can be recommended without hesitation.
TOUR GUIDE RESPONSE: Thank you Johannes,it was a very nice day spent with you four.Best regards.Susana.
Vikas NathUnited Kingdom
Polite, knowledgable, efficient, punctual - a great guide.
Joan OakleyRoseville, CA, United States
Susana is great!! Would heartily recommend her as she was on time, very knowledgeable, very experienced, pleasant, and her van was clean and tidy. We had a fun day with Susana.
TOUR GUIDE RESPONSE: Hello Joan,nice to hear from you.Hope you enjoyed the cruise.I had a very nice time with you too.Thanks for the review.Best wishes.Susana.
Jean GashHouston, TX, United States
Susana was very knowledgeable about the history and buildings of Lisbon, so the tour was interesting and informative. Her van was large and an extremely comfortable ride. Lisbon is lovely, and reminiscent of San Francisco with the trolley cars, hills and suspension bridge. I highly recommend this tour, especially with people with limited time in Lisbon (like us who were on a cruise ship).
TOUR GUIDE RESPONSE: Many thanks for your review Coralyn.It was my pleasure to guide you.Wish all the best to you and family.Susana
Louis KleinUnited States
Susana was an excellent tour guide with great English and knowledge of Portugal. She was truly a local. Her van was comfortable and she was a great driver. My knee gave out and Susana quickly made adjustments to help me with all the walking and hills. I highly recommend her services.
James FreyUnited States
Susana is an excellent guide. Courteous, knowledgeable, and professional.We booked her within an hour and half of arriving in Lisbon and she accepted the booking. She made the visit most rewarding and memorable and would highly reccommend her to all.
TOUR GUIDE RESPONSE: Many thanks Mr Frey.You made the tour also very enjoyable.Best wishes.Susana.
Susan SolomonUnited States
Susana was absolutely FANTASTIC! She met me at the airport and off we went for hours of fun and learning. We walked(my choice) which allowed me to see lots of out of the way places. It was a pleasure to work with Susana and it was more like being with an old friend than just a tour guide. Maybe some day our paths will cross again, I sure hope so. I will definately use Toursbylocals when traveling again.
TOUR GUIDE RESPONSE: Dear Susan,nice to hear you enjoyde the few hours spent with me.I hope you will return again soon.All the best to you.Susana.
Very good tour to see the main sites of Lisbon in a short period of time. Susana's enthusiasm, knowledge and friendliness made this tour very enjoyabale indeed. I highly recommend this tour!
Susan WauerGeneva, ILLINOIS, United States
We truly enjoyed our tour of Lisbon with Susana. She was knowledgeable regarding her city and country and helpful in adjusting our visits to accomodate our level of fitness. I would recommend Susana to other visitors to Portugal!
TOUR GUIDE RESPONSE: Thanks a lot Mrs Wauer.I am glad you all arrived well and that you enjoyde the time spent in Portugal.Give my best regards to everybody and hope to see you again.Susana.
Margaret MouttetTrinidad and Tobago
Our tour with Susana was differnetly a "5" star . Susana was very knowledeable and gave us a fantastic tour of Fatima and Lisbon City. She is a dlightful person and we enjoyed her company. Our party of four would like to recommend her to everybody that is travelling to Lisbon; especially as she is fluent in three languages. Thanks Susana for making our visit to Lisbon unforgetable.
TOUR GUIDE RESPONSE: Thanks a lot Mrs Mouttet.I wish all the best to you and your family.
Imagine to book a tour on a Saturday 3 hours before you want to start and still have Susana call you from the Hotel lobby ahead of the scheduled time so we could get on a tour of Lisbon with her as a very knowledgable and careful driver and guide, who seemingly knew all and could suggest so much to do that the weekend we are here is far too short - thanks a lot.
TOUR GUIDE RESPONSE: Thank you vey much Mr Bleis.I am really pleased that you enjoyde the tour and wish you and your wife a wonderful stay in Portugal.