TOUR GUIDE RESPONSE: Hello Mr Burnard, I am really sorry you did not fully appreciate your tour last September 1st. I did my best to give you a unique experience of the Juno Sector. Best regards.
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our guides’ normal high standards.
igor was one of the best tour guides we have ever used. friendly knowledgeable . he enjoys his topic very much. he kept us interested all day long. wayne / bev ginou
Robert BoyleUnited States
Igor is incredibly knowledgeable on the topic of D-Day and the Battle of Normandy. He was a pleasure to be with and we enjoyed our time with him very much. I would highly recommend him!
TOUR GUIDE RESPONSE: Hello Mr Boyle, Thank you very much for this very nice comment. It was a real pleasure for me too to have the three of you on this tour. Safe trip back home. Best regards.