William ClarkUnited States
TOUR GUIDE RESPONSE: Hi Bill, I'm sorry to hear that you haven't enjoyed the tour so much. I would really appreciate if you could more specific and give me some tips which I can use in the future. I have struggled with finding a balance between delivering a tour as described and your wife's ability to walk longer distances. On the other hand, I have asked you on the several occasions if everything was alright and if we have to adjust something. I also gave your group an extra hour for free, in order to get full impressions.