Debbie NallUnited States
Yvonne was an outstanding guide. This was our first visit to Amsterdam and she did a great job featuring key historical information. She was most helpful suggesting restaurants and how to return to our hotel. If you would like to learn about Amsterdam city center then suggest you have Yvonne give you a tour.
Phillipa AltmannUnited States
Yvonne is extremely knowledgeable and easily adapted to our interests. We thoroughly enjoyed our tour with her. She shared all sorts of restaurant and other recommendations with us that we greatly appreciated.
Sue JablonskiWesterville, OH, United States
Yvonne was great! We did a 5-hour tour and she customized the tour to our interests. Great mixture of facts with story telling to make the entire experience memorable. Loved all the little "tidbits" she knew and appreciated her advice for restaurants, shopping, etc. She is professional, friendly and we throughly enjoyed our time with her. Perfect start to our visit to Amsterdam. Definitely 5 stars!
I was very lucky to have Yvonne as my Amsterdam guide for 4 hours, around the canals, Dam Square and Beginhof. She is very friendly, warm, welcoming, and knowledgeable about the history and interesting tidbits of Amsterdam and it's attractions. Yvonne was also very patient and obliging when it comes to taking photos for you :) If not for her, i would still be lost in the canals, and my Amsterdam trip would not have been enriching and memorable. I highly recommend Yvonne as your guide in lovely AMS :)
Wendy SegolUnited States
Yvonne? Thank you for taking my husband and daughter in such a fabulous tour! They really had a great time and have been talking nonstop about it! I am sorry I had to miss it as I was very disappointed! Thank you again
Chris W.United States
An above and beyond guide. This tour provides and intimate tour of the inner part of Amsterdam--we saw areas and gained and understanding that really help us get to know Amsterdam--I thought I had a good understanding of Amsterdam from an earlier trip but boy was I wrong. It was like getting a tour from a family friend. She also provided some added value by helping us explore our hotel choices and restaurants. If you do no other tour while in Amsterdam this is one you should do.
Rebecca SilvestonUnited States
We spent a lovely day and a half with Yvonne and a pace that suited us all. My two teenage daughters were very comfortable with Yvonne and she listened when the chattered on. It was delightful to learn about the history of Amsterdam and the architecture of the drunk buildings while walking or on the boat. Even nicer is that Yvonne organized a little cheese and chocolat tasting with delightful vendors off the beaten track. It felt like meeting a friend every morning and made the whole trip relaxed.
Joanne B.United States
David DanbomUnited States
Yvonne was great. She showed us all we wanted to see and more, and she answered all of our questions about Amsterdam.
Gigi TaylorUnited States
Excellent guide ! This is my 4th time using tours by locals in different cities and I have never been disappointed. However without hesitation Yvonne was the best guide yet. She is smart, interesting and fun. She is very accommodating to your individual interests and pace. I highly recommend her.
Yvonne made Amsterdam very interesting by sharing her valuable knowledge about Amsterdam facts and stories. She made the city very living by telling us small details about history, building and persons that made us curious and happy. Her personality and interest in the group made the tour a real family tour. It couldn't have been better - this was EXCELLENT in all aspects!
Yvonne was a fantastic tour guide. She was very knowledgeab, friendly, answered all our questions and even made suggestions for places to eat and other activities to do on our trip. My mother is older so does not walk that fast and is also hearing impaired. Yvonne ensured that the pace suited my mother and was also flexible and agreed to wear a mic that was wirelessly connected to her hearing aids. Her English was perfect. I would highly recommend Yvonne as a tour guide.
Loren CarrollUnited States
This was the perfect tour for us. Yvonne is very professional, speaks perfect English and was able to modify the tour perfectly for our needs. We travel extensively and have used guides all over the world. I can honestly say Yvonne is the best we have had.
Francis KellyUnited States
Yvonne was the perfect tour guide; knowledgeable, friendly, and responsive to our wishes. It was a thoroughly delightful tour.
Jan FeidelmanLongboat Key, FL, United States
I enjoy photography and asked Yvonne to show us Amsterdam at sunset and beyond. The city looks very different at night and the energy is different. It was so helpful and enjoyable to have Yvonne show us where to go and what to see, AND she has extensive knowledge about so many aspects of the city. I got some fantastic shots that evening! Not only was Yvonne a great tour guide, but she was very helpful to us with our free time. She is a real find for any traveler / visitor!
Megan KossUnited States
Yvonne was so friendly and knowledgeable. She went out of her way to accommodate our time frame and questions with follow-up emails. I would highly recommend Yvonne!
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Paul FahndrickUnited States
Yvonne made a rainy day in Amsterdam a fun, interesting and informative afternoon! She was an excellent and knowledgeable guide to the city, taking us on a very interesting tour filled with fun facts about all the areas we visited. Yvonne was super friendly and her constant smile and personable manner made an otherwise cold, windy and rainy day so much fun! We highly recommend her guiding services. Thank you Yvonne!
Leopoldo GomezDominican Republic
I rate the overall experience 10 out of 10. Our guide Ivonne was knowledgeable and very nice. She customized the tour for us. It was my first time with TBL, and will use again. I'd recommend TBL.
Stephen Galassoscottsdale, AZ, United States
Yvonne was great. We had two separate four hour day tours (one walking, one hop on hop off boat). She was attentive to our needs, very knowledgable about the history, etc, always timely and pleasant to be with. Gave us good recos for places and activities to go back to and of course, restaurants. Very nice job!
Joan HookerUnited States
I could not have been more pleased with the introduction tour given to me by Yvonne. She arranged it at the beginning of my stay and gave me a fascinating orientation to the city...exactly what I wanted! I enjoyed her company thoroughly and found her to be so knowledgeable and so generous with many suggestions as to how I should organize my precious time in and around Amsterdam. EXCELLENT
Laura FitzsimmonsUnited States
This review is overdue but necessary because we still think about the fabulous tour we had with Yvonne. Our only regret is that we scheduled her for our final day in Amsterdam. Had we had more time, we would have booked another tour with her because she was so informative and enjoyable.
Richard FriedmanUnited States
Andrew FritzUnited States
Yvonne is amazing & quite a joy to spend time with. She has a great knowledge& ease of travel so one feels good at all times.
Caren ReavesUnited States
We had a GREAT tour with Yvonne! We told her we had no particular interests and just wanted to get a good overview of Amsterdam as we had not been before. The tour she created was so interesting! She covered the general historical/landmark points but also provided lots of "color commentary"--the WHY of many things, which really brought a spectacular city to vibrant life. WHOLE HEARTEDLY recommend a tour with Yvonne!
Jessica ArellanoUnited States
What an amazing tour! Yvonne is an EXCEPTIONAL tour guide! She is kind, patient, and SO knowledgeable! My family and I had a brief stop in Amsterdam, and Yvonne was able to show us everything we wanted to see in just a few hours. She was so nice and upbeat, and made sure that our kids were enjoying the tour and answered all of their questions. I wish Yvonne could go on vacation with us everywhere! Don't tour Amsterdam with anyone else!
Karen HellmuthUnited States
Yvonne was an amazing tour guide to our family of English and German speakers. She had a vast knowledge of the history and hidden secret places that made it fun for everyone. She was patient, passionate and knowledgeable. Could not have asked for a better guide. Yvonne came highly recommended by a friend and he was right. Thank you Yvonne, we loved the tour.
Kerr RamsayUnited States
Yvonne provided an excellent introduction to Amsterdam filled with insider information, like the bakery near our hotel where we enjoyed morning goodies. As important as our walking tour was her helpful advice before we left home on securing advance tickets to major attractions. We were introduced to most of the must-see areas of the old city, given a helpful lesson on riding the tram system, and shared a delicious lunch together away from the crowds. Highly recommended!
Janice StraussUnited States
Yvonne was lovely and we enjoyed our walking tour with her despite having been up for 24 hours straight. She went out of her way to try to help me fix a problem I had created in getting tickets for another attraction. I would highly recommend her.
Nick SpezialeUnited States
Yvonne was a terrific guide. She took us to the hidden gems of Amsterdam as well as the must see sites. We have two boys age 16 and 13 and she managed to keep them interested as well during our Amsterdam walking tour. A great way to see Amsterdam. I would recommend her without reservation
Steven WessingerUnited States
Yvonne was exactly on time, spoke beautiful english and very knowledgeable about every aspect of Amsterdam. We enjoyed our tour and the time went very quickly. Would recommend Yvonne with the highest regards and if ever we come back to Amsterdam would ask for yvonne.
We were a party of three for this tour. Yvonne met us at the hotel on time and asked what things we were interested in. She was prepared to accommodate different areas of interest and provided a great tour around Amsterdam' older section. She checked that the walking pace was comfortable and kept us from being run over by the bicycle riders ( no easy feat). Yvonne is very knowledgable and communicates very well. I would reccomend her to anyone looking for a tour in this city.
Linda HarrisUnited States
Yvonne was the best! Even before our trip began she was incredibly helpful in creating the best tour for our group. Fast to respond I could not have done this without her! In Amsterdam she took us to places we would have never found on our own, and always with a smile!
Linda HarrisUnited States
Yvonne had so much knowledge regarding the history of the Red Light District. I highly recommend her as a guide there or any tour!
Linda HarrisUnited States
You cannot see Amsterdam with out Yvonne!! You will not get the inside scoop without her energy, flexibility and knowledge!
Diane B.United States
Yvonne was wonderful!!! Highly recommend this tour!
Earl VillanuevaUnited States
My wife and I enjoyed our walking tour with Yvonne. It was a wonderful way to see the old city and understand the history of Amsterdam. Yvonne also tailored the tour to our specific desires. In our case, we wanted to see a slice of the food in Amsterdam so we tried the best fries, a local fast food place where you put in money in a vending wall, and had a lot of restaurant recommendations. Yvonne managed the time very well, was flexible and also solicitous of our well being. We highly recommend this tour!
Kenneth AugustUnited States
Our tour was well thought out and well planned per our description. Yet Yvonne was entirely flexible and willing to respond to ours reactions and likes and dislikes ( none of the latter really) throughout. In addition she was pleasant and informative to be with and seemed genuinely interested in our having a good time and getting the most out of the tour. Finally we enjoyed her good company. I would recommend her without hesitation.
David MiraldiUnited States
We had a delightful time with Yvonne. She was well-informed and aimed to gear the tour to our interests. She went the extra mile to provide us with additional information after the tour to enhance our remaining time in Amsterdam.
Michael KlinglerUnited States
Yvonne is an excellent tour guide! She is knowledgeable, professional and very friendly. On our walking tour we visited all the sights in Amsterdam we wanted to experience and more, including interesting places overlooked by most tourists. We recommend her very highly.
Yvonne is a very knowledgeable and interesting guide. We thoroughly enjoyed our 3 hour tour and felt that it gave a great overview of the city.
Stephanie BassUnited States
We spent 3 hours touring Amsterdam with Yvonne. It was my husband, my 10 year old daughter and myself. She showed us all the highlights and explained the history so my daughter could understand. The pace was moderate - certainly comfortable. Per our request, she added the Nine Streets to the tour and removed the Red Light District. She showed us places to eat and timed the tour to end near the Anne Frank House at mid-day - where we enjoyed lunch before we toured the house on our on.
Kay FlanaganUnited States
Yvonne was smart, friendly and full of knowledge about Amsterdam. She enhanced our trip enormously even though we had been there twice before. She filled in a lot of blanks. I would recommend her to anyone looking for a deeper view of a great city.
Matt MacMillanUnited States
Yvonne did a great job. She inquired as to our needs and interests beforehand, met us right on time, kept a nice pace, answered all our questions and kept us very engaged. We saw some terrific things and she was very helpful with some follow up questions. Thanks!
Linda GartlandBrookhaven, GA, United States
Yvonne is a warm, thorough, and very knowledgeable guide. With Yvonne, we had a great overview of Amsterdam; she will adapt a tour to whatever you'd like to see the most. We really enjoyed the smaller things she brought to our attention--charming courtyards, former orphanage, etc.--that we never would have known without her. Yvonne goes out of her way to make sure you get all the information you need (such as how to use mass transit) and strives to make sure she's meeting expectations. Excellent tour!
Dj BaudhuinCharlotte, NC, United States
This was our first Tours by Locals trip and we couldn't have been happier. The entire experience was fantastic - from the booking, the information provided by Yvonne before our trip and the great tour itself! Yvonne did an excellent job of tweaking the tour to accommodate our family with three children -just enough of exposure to the more adult aspects of Amsterdam while finding the best chocolate and "dutch fries" for the younger ones! All in all a great experience and highly recommend Yvonne!
Yvonne's tour was like having a friend meet us to show us around. Amsterdam is a beautiful city in which history, art and every shape or form of building stand literary shoulder to shoulder; often leaning on each other. Yvonne gave us a clear picture of the architecture, history, cultures, tolerance and neighborhoods as we walked along the canals and streets. She shared ideas on where to eat, how to get around and things to do. If you are looking for a casual, informative and friendly tour this is it.
Eli DweckUnited States
Yvonne was fantastic! She engaged our children and kept them interested. She knew the city center inside and out and showed us places we would have never found on our own. We very much enjoyed our tour and give Yvonne 5 out of 5 stars! I highly recommend using Yvonne. If we are ever in Amsterdam again she will be our first call!
Great Tour with a great guide. 100% to recommend!
Alan BellUnited States
Yvonne was great. She was attentive to our interests and very knowledgeable about Amsterdam and its history. A great introduction to a great city. As a bonus, her restaurant recommendations were spot on.
Steven MenakerUnited States
Yvonne was exceptionally knowledgeable, very pleasant, extremely accommodating and her introduction to Amsterdam could not have been more comprehensive.
Michael AssafUnited States
Yvonne took into account everything I wanted to see and pointed out for me how to get to things I would do the next day. We walked at my pace(quick) and saw the maximum we could. Great experience. Yvonne is knowledgeable and speaks impeccable English
Mary KayeUnited States
Yvonne completely customized the tour to our needs. She was knowledgeable and friendly. She showed us unique spots in Amsterdam and made its history come to life for us! Thanks.
A nice Old City walk with many beautiful hidden details and historic references.
Dennis GroveUnited Kingdom
Excellent tour of the city. Wonderful information provided on little known facts about the city. She provided us with lots of tips and trick to use to make our stay enjoyable and more productive. I would recommend it highly if you have never been to the city before.
We had the pleasure of taking the three hour walking tour with Yvone and would rate it 5 star. She was extremely knowledgable and friendly. We were a group of 8 and she made it a point to ensure that each of our queries was addressed. Her insights were amazing and provided us a beautiful perspective of the city. We would highly recommend her for anyone visiting the city.
Yvonne was excellent. She tailored the tour to our needs and checked with us often to determine if there were other areas we were interested in. Extremely knowledgeable and personable.. Would highly recommend Yvonne. Thank you.
Susan CahillUnited States
a ver knowledable guide who was both fun and interesting
Thomas UrbanikRound Rock, TX, United States
Yvonne is knowledgeable, personable, and flexible. Learned a lot about Amsterdam history and culture.
Alex WillensUnited States
Yvonne is absolutely wonderful. She's a great guide. We knew very little about the history and culture of Amsterdam and now I feel like I could easily win any trivia competition. In addition to her knowledge, she's really nice, attentive and easy to talk to. To her no question is a dumb question, and she answers them all! Another superstar tour guide on toursbylocals! If you're in AMS she's the guide to use!
Stewart RossUnited States
I highly recommend Yvonne for your next private tour of Amsterdam. Her knowledge and experience in the city is excellent. Our expectations were met and exceeded.
Rick KernUnited States
Yvonne gave us a wonderful tour. Very knowledgeable and fun to be with!
Diane FlynnUnited States
Taking a personally guided tour of Amsterdam with Yvonne, was one of the highlights of my visit to this enchanting city. Yvonne is a very knowledgeable guide of the history, culture, art , neighborhoods and tourist"musts" as well as off the beaten path places to discover. She combines her knowledge with a very positive, enjoyable personality, anxious to make sure one is happy and satisfied with a very personalized view of the city and its charms. Couldn't have asked for more.
Jay CohenTiburon, CALIFORNIA, United States
Did a great job and even was able to get us tickets to the Ann Frank Museum.
Sonia McPheeUnited States
Our train was late getting to Amsterdam. Yvonne was very understanding. She showed us everything we asked. Beautiful person.
Naz VahidUnited States
Yvonne is awesome! She is sweet, smart, keeps your pace fast or slow and shows you amazing little places as well as he landmarks. Highly recommend her.
Diana Campbell-SmithUnited Kingdom
Yvonne was wonderful and gauged our interests within a minute of meeting us both. It is not easy to mix 19 year old and Mum and to pitch a tour just right but that is exactly what she did! Yvonne could not have been more accommodating and patiently obtained no queue tickets for us to the Anne Frank museum. We loved learning about a city she clearly loves too and the time sped past ending in a delicious recommendation of apple pie. Thank you for such a good introduction to Amsterdam.
Shoshana PerlUnited Kingdom
Yvonne was an amazing tour guide. She was able to relate to not only my husband and I but to our four children ranging in age from 9-17. She was very prepared and was open to our questions and comments. Yvonne knew interesting facts about various sites that we didn't know. Her main concern was to make sure we were all happy and well informed. We would recommend Yvonne and we thank her for a fabulous tour.
Elizabeth RosenmanUnited States
Touring with Yvonne was amazing. She was extremely flexible and her goal was for us to enjoy our tour. She did a fabulous job of showing us around Amsterdam. She treated us more as friends than as clients and because she thought there were a few extra things we should know she extended the tour at no extra cost. Yvonne even followed up by email with additional information she thought would be helpful. I have gone on a lot of individual tours in Europe. She is the best guide our family has had - ever!
Steven LewisUnited States
Yvonne is a quite pleasant and informative tour guide. Always willing to do everything to make the tour be informative, pleasant, and thorough. She was pleasure to be with. Just lovely.
Cecilia SoginUnited States
We booked a tour of Amsterdam with Yvonne to get an insider's view of the city and it was everything and more than we hoped for. She was extremely knowledgeable and enthusiastic. My grown children absolutely loved the time they spent with her as she was very attentive to everyone's interests and curiosities. She was a pleasure to be with and the highlight of our trip!
Afifah Emir Ahmad TerukiMalaysia
We sat at the lobby and she showed us a detail map of the city to explain before we started the tour. There were 4 of us on the tour. It was a great, educational, cheerful and informative tour.
My family with 3 kids had a great tour with Yvonne.
Robert BrinkmanUnited States
Yvonne was great! She showed us spots we would not have found on our own. She was very knowledgeable about the history of Amsterdam. Yvonne set a good pace for walking with enough stops for us to take photos and ask questions. When she was able to secure Ann Frank House tickets while on the tour she went way beyond our expectations. She was truly interested in us as tourists and our backgrounds. A great tour.
Yvonne designed the tour very interesting for us. She showed us many hidden detail on buildings and told us very interesting little stories about Amsterdam. All members of the group said afterwards unanimously how pleased they were with Yvonne's performance. Many, many thanks.
Mark GIllenUnited States
Met Yvonne on our 1st day in Amsterdam and had a great time. Not only did she show us the highlights of Amsterdam on our tour, she also set up the rest of our trip with restaurant recommendations and tips on how to use the buses and trains to get to other areas like Delft and Markem. Overall I would highly recommend.
Rod SandsUnited States
Yvonne was very good and generous with her time. she did everything within her power to ensure we learned as much as possible during our tour.
Bonnie ReitzUnited States
Jerry PaineUnited States
Our group simply enjoyed the time we spent with Yvonne. She gave us a great tour of the old city of Amsterdam. She provided a great deal of information about the city, the history of the canals and buildings and answered all of our questions. She was respectful of our time frame but still allowed enough time to provide a fantastic tour. We would highly recommend Yvonne for your walking tour of Amsterdam.
Yvonne was a fantastic guide. She was really passionate about her city and enjoyed showing it to us. We booked on fairly short notice so there was no time to customize the tour before hand but she made sure that we were seeing the things we wanted to see before we went on the tour and continued to confirm while we were on the tour. She gave us lots of ideas of further things to do while we were in Amsterdam and even checked for tickets for us after our tour was over. It was an excellent tour.
Robert KramerUnited States
Yvonne was delightful and the walking tour was an ideal way to start our Amsterdam experience.
Karen GuntherUnited States
Tammy CoxenUnited States
Yvonne was wonderful! Very knowledgable, and willing to adapt the tour on the fly as she learned more about our interests. Also, she followed up on a question we asked during the tour and sent us the answer by email later - really above and beyond!
Stephen WalshKowloon Tong, Hong Kong
Yvonne was a warm and friendly guide who showed us the major highlights of Amsterdam and explained the key sites, some additional items and history. We were a family of 2 adults and 2 teenage girls, Yvonne patiently answered all our questions and gave time to take photos. We were a little late arriving to meet Yvonne, she kindly did not rush and stayed past the allocated time, thank you. Overall, very enjoyable and highly recommended to get an overview of Amsterdam.
Tailored tour to our desires. Very customer focused.
Michael FisherUnited States
I had been conversing with Yvonne for a couple of months before we arrived. She was extremely helpful. She went out of her way to understand our needs, wants desires. We had a real challenge with tickets for Anne Frank House and she went out of her way to make sure my daughter and I could gain access at the same time. The tour was amazing and very concise. Yvonne really knows Amsterdam extremely well and showed us things we would most likely not have seen had we been on our own. Highly recommend Yvonne!
Andrea TarlasUnited States
Yvonne is an EXCELLENT tour guide. We've used this service many times in different cities, and they've all been good experiences, but she was the best we've had. Mapped out a plan for us at the beginning (with an actual map she brought), checked in with us along the way to make sure her tempo was right, very knowledgeable and made it all so interesting, and a great temperament and personality; Our whole family of 6 loved the tour and loved Yvonne!
Barbara JacobsUnited States
Again we used Yvonne! last time was with my girlfriend, this time with family and she somehow made it a totally different, interesting experience...we are still talking about the tour. Saw many 'out of the way' places and she emailed us after the tour to give us more places we might like to go to. She is smart, loves what she does and is enjoyable to be with!
Maxwell HickmanUnited States
very good tour-knowledgeable-would highly recommend her.prompt.pleasant
Kathleen GuionUnited States
This was my second tour of Amsterdam with Yonne, this time with my husband who was a first time visitor to Amsterdam. Once again Yvonne did an amazing tour, that was tailored specifically to my husband's interests. She did an incredible job, an A+++ tour that we enjoyed immensely and even though it was my second tour of Amsterdam, I learned new information and insights! If you need a guide for Amsterdam you need to look no further than Yvonne!
Daryl KulakUnited States
Really a fantastic tour! We loved it. Yvonne was willing to adapt the tour for us at any point, and had many ideas for the things we could visit. She always spoke clearly and was very pleasant and welcoming. She is obviously proud of her home country and is also a good listener. Thanks Yvonne for a really fun time.
Timothy LinHong Kong
Yvonne was wonderful. She was professional, prompt and very patient. Her engaging personality enabled her to deliver an amazing amount of information in an entertaining and informative way. We enjoyed ourselves immensely and would have no hesitation in recommending her to anyone wanting to take a walking tour in Amsterdam
Dan WenkerUnited States
Our party of 10 people found this tour to an excellent introduction into the history and sights of Amsterdam. We could not have asked more of our guide, Yvonne. She was knowledgeable, one of the most personable guides we have ever had, and yet very professional in her efforts to show us the areas we were interested in. She went at our pace, stopping to discuss things that we found particularly interesting. I don't think there was one question she could not answer. I highly recommend this tour & guide
Robert PayneUnited States
Again today, we were treated to a 5 morning with Yvonne. We cannot say enough positive things about her and our experience. She brought Amsterdam to life.
Robert PayneUnited States
Again today, we were treated to a 5 morning with Yvonne. We cannot say enough positive things about her and our experience. She brought Amsterdam to life.
Clare S.United States
Yvonne could not have been more knowledge or pleasant to have as a guide. She was flexible in showing us around the city. Highly recommend her to anyone visiting Amserdam.
Holly HagenUnited States
We had a wonderful tour with Yvonne. She taught us so much about the culture and history of Amsterdam. We loved how she customized our walk/tour, to our interests. She was incredibly knowledgeable, as we asked a lot of questions and she always had the answers! In addition she gave us great suggestions for dinner and other activities as well. Yvonne is fantastic - like walking the city with a friend!
Pam BassWestport, CT, United States
Absolute fun. Yvonne shared fabulous "inside" stories adding real flavor to this dynamic city.
Tracy SteinsapirUnited States
Yvonne was so great and nice. She structured the tour around what we wanted to do and all she did everything possible to help us enjoy our experience in Amsterdam. I would recommend her to everyone . 10 out of 10!