Mark S.United States
This was the second tour we booked with Italio. He did not show up for the first one and sent a guide with a couple months experience. I put that in my review and so this tour he said he had the flu. I had been emailing him the day before and he never mentioned it. Tours by locals said that he was not supposed to send other guides. Both the replacement guides said they worked for him and took a lot of his tours. Be aware that if you book Italio, he probably won't show up.
TOURSBYLOCALS RESPONSE: It is ToursByLocals’ policy that the tour should always be delivered by the individual guide as arranged in the booking. On the rare occasion that our guide is unable to deliver the tour due to some unforeseen circumstance then we would always endeavour to keep our customers fully informed and assist in arranging an acceptable alternative. Please accept our sincere apologies that our process was not followed in this case
Ginny TrulsonUnited States
Nicholas SmithUnited States
We had a fantastic tour. When we got there we asked to change it. Italo was very accommodating. He was very knowledgeable about history and the buildings we saw. When we get back again we will definitely book with him. Anyone wishing to see Vigo should use him. I cannot say enough about our tour.