Adam CanterUnited States
Due to the recent volcano eruptions, Rob recommended that we take the Unvalcano tour which turned out to be a great mix of just about everything there was to see and do while in Hilo. Rob is a great guide and extremely knowledgeable. First class accommodations and willing to adjust and customize the tour based on what we wanted to accomplish. I would highly recommend him.
TOUR GUIDE RESPONSE: Mahalo Adam great showing you and the family the Big island.
Elizabeth ZelinkaUnited States
Rob picked us up at our cruise ship on time. He stopped at off the beaten path food havens. Went out of his way to avoid rainy weather and the other tour buses. He provide snacks and beverages. His knowledge of the history, land, people was informative. He went out of his way to make a memorable day.
Jaclyn KageyUnited States
Amazing Tour and excellent Guide. Our day was beyond exciting...given that it occurred only a few days in late April before the big eruption in Hilo. Rob explained what was occurring in the National Park, the Crater and how the area was affected by all the uncertainty of the times. Rob was able to show us many interesting sites in the area and returned our group back to our Ship with enough time to catch our breath and get organized for our late afternoon/evening plans. Thank you Rob for a job well done
TOUR GUIDE RESPONSE: Aloha Brenda if you look at the facebook page on Big Island vip you an see the massive changes in the Crater since you viewed it. it's been an interesting 6 weeks on the Big Island. Sadly the people of Puna have lost over 600 homes. Mahalo for the review. Rob
Larry S.Chanhassen, MINNESOTA, United States
My family of 9 celebrated Mothers 85 Birthday and Rob gave us a wonderful tour. He planned the tour keeping the weather patterns in mind and planned the tour route to ensure we pretty much had sunshine during the entire tour. He is well experienced and knew all the tricks of the trade. He even provide family group pictures at all the major sites. Overall great value.
TOUR GUIDE RESPONSE: Aloha Larry hope the Vikings win for you guys today.
We were a family of 10 taking the tour with Rob to see the volcanoes. Our ages ranged from 67 to 7 months including twin 4 year olds. Rob was very knowledgeable about the volcanoes and the history of the Big Island. He tried to keep the kids interested and was very patient with them. Thanks Rob
Carol SpahnUnited States
Carol WilliamsUnited States
Rob was prompt, professional, and knowledgeable. He provided a custom tour in his very nice van. He went over and above any of our expectations.
TOUR GUIDE RESPONSE: Mahalo Carol We look forward to seeing you and you're clients back on the Big Island soon.
The 6 of us from my family had a wonderful time with Rob. He showed us so much more than we would have seen on our own and explained things so well. WE were pleased and impressed with his camera work. We can enjoy this trip over and over. I will certainly recommend this service, and Rob, to anyone I can. Barb
TOUR GUIDE RESPONSE: Mahalo Barb
Deborah ColeUnited States
Rob was very personable and very knowledgeable about the island. He was totally adaptable to what we wanted to see and made good use of the time we had. We really enjoyed our time with him and would definitely book with him again in the future !!
TOUR GUIDE RESPONSE: Look forward to seeing you all again soon lets try for next years Merry Monarch.
Michelle DelaneUnited States
Rob was an excellent tour guide! He was very knowledgeable and interesting. He customized the tour to our wants. He even had rain gear and water for our hike. Could not have been happier!!! Loved my tour.
TOUR GUIDE RESPONSE: Mahalo Michelle. I am sorry after the long Hike we could not find any glowing Lava. Hope you got to see some down the cliff from the ship.
Barbara KujawskiUnited States
Rob did a excellent job on our private tour. Very knowledgeable also very good with surly teenager. Was very flexible to our needs/wants. Do not hesitate to take this tour with him.
TOUR GUIDE RESPONSE: Thank you so much. Have you seen the pictures I love teh one of Jay helping his dad thru the Lava tube.
Delbert HodderUnited States
Rob was an outstanding guide and made our day unforgettable. He didn't hesitate to make adjustments to meet the needs of everyone in our group. We never felt rushed, we always felt he was there to be sure that we all were having an experience of a life time, which we did. This was our first tour with Tours By Locals and I am now sure that it won't be our last.
TOUR GUIDE RESPONSE: Thank you so much Delbert
Greg LamberthUnited States
Very flexible and accommodating to our desires and schedule. Rob help us fit about as much as possible into a day on the Hilo side. Very knowledgeable about Hawaii in general and all of the sights we visited. He took us to some out of the way places (hot pond) with mostly locals. Even had rain ponchos for the Lava Tube. Accommodated 9 of us including a 2 yr old and 86 yr old on same trip. Everyone had a GREAT time.
Kathleen KendellenRohnert Park, CA, United States
the tour was beyond all expectations; handled thoroughly & professionally and just prior to returning to the cruiseship, he took us to a beach with friendly turtles that swam with our children. A perfect day as a result of Rob's personal attention to all details and he anticipated the interests of the three generations of our group, including grandparents, young adults and a 10 year old grandchild. His tour was the absolute highlight of our trip. Rob is as knowledgable as he is fantastic company.
TOUR GUIDE RESPONSE: Kathleen Thank you so much for the review. It was a pleasure sharing the Big island with you guys. FYI the closure we bumped into on the tour was sadly a 3 car crash 2 person fatality.
Linda MalloneeUnited States
Excellent in every way. Rob was awesome. He catered to our every need and was as helpful as could be. I highly recommend him and will tell anyone we know to hire him if they ever get to Hawaii.
TOUR GUIDE RESPONSE: Aloha Linda Thank you for the kind review Rob K.