Maria SaysonUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Kenneth LiechtyUnited States
Chie was fabulous and a great guide
TOUR GUIDE RESPONSE: Hello Ken, Thank you so much for giving me the great comments and rating. How humid and hot it was ! I hope you enjoyed SUSHI at the airport instead of Tsukiji fish market. Thank again. Chie
Susan DalbeyUnited States
TOUR GUIDE RESPONSE: Hello Susan, Thank you so much for giving me the great rating. Although it was heavily rainy on your day, I appreciated your patience during the tour. I hope you would stay in Tokyo longer next time enjoying Sake. Thank you again. Chie
Chie met my wife and I at the airport in Narita and led us to Tokyo on the Express train and thenthrough a maze of subways to Yasukuni which I had wanted to see for years. We were there a long time as I wanted and filled in the rest of the day with interesting sites. Best was an antique sword shop. She was a knowledgeable and delightful guide who catered to my special interests.
TOUR GUIDE RESPONSE: Hello Charles, Thank you so much for giving me the wonderful comments and rating. I had a great time with you. And I learned a lot from you about the history in Japan and Asia. Meeting with a swordsmith in the antique shop was very lucky for us. Thank you again. Chie
Chie is an extremely helpful guide she gave us all the information we required before the tour and met us on time where arranged. She provided lots of cultural insights and we saw many amazing sites with the freedom to stop and take photos whenever we wanted to. We had a great day, I would highly recommend Chie she was brilliant. Thank you Chie for making our day in Tokyo so memorable.
TOUR GUIDE RESPONSE: Hello Liz, Thank you so much for the great comments and rating. As your group was big, it was challenging for me. I am happy to hear you enjoyed the tour. Thank you again. Chie
James McLainUnited States
Chie took me every place I wanted to go as we visited 6 different sites around Tokyo with plenty of time to spare Very polite, pleasant and enjoyed our one on one tour Would highly recommend this tour
TOUR GUIDE RESPONSE: Hello James, Thank you so much for giving me the nice comments and rating. We walked everywhere a lot ! I hope you stay longer in Japan next time. Thank you again. Chie
Weikko WirtaUnited States
Chie and Tours by Locals was absolutely the best. Our tour guide didn't miss a thing - lockers for backpacks at the airport (by the international departure gate for our airline), ATM's, subway and train tickets, shopping, tea ceremonies, fish markets - you name it she did it. She had a super spot for lunch all picked out and even put us on the train back to the airport. We can't say enough good things about Chie and this company. They turned an 11 hour airport layover into a great tour. Thanks Chie.
TOUR GUIDE RESPONSE: Hello Weikko, Thank you so much for giving me the wonderful comments and rating. I had a great time with you chatting about many things and I learned a lot from your adventure in Vietnam. I hope you will stay longer in Japan including Kyoto next time. Thank you again. Chie
Chakradhar PulamarasettyUnited States
Excellent tour guide! We are very happy with Chie and glad we used her as our tour guide. My kids and I had wonderful time in Tokyo - thanks to Chie. I definitely recommend her.
Julie LafrentzUnited States
We had a wonderful tour guide that showed us so many wonderful sites. Although the weather did not cooperate (with snow) she still was able to take us to so many great places. Chie also helped us with the train system in Tokyo so we were able to get around the next couple of days. We did not read or speak the language and would not have been able to visit all these places without her assistance. Great experience.
TOUR GUIDE RESPONSE: Hello Julie, Thank you so much for giving me the great comment and rating. How cold it was ! We could see the beautiful scenery with snow. I hope you will enjoy wearing Haori. Thank you again. Chie
Angela MollicaUnited States
Provided a wonderful overview of the city within some limited time constraints. She has a good understanding of the city and how to travel within quickly and cost effectively. English is very good too!
TOUR GUIDE RESPONSE: Hello Angela, Thank you for giving me the great rating and comment. It was a very beautiful autumn day, wasn't it ? I hope you will stay here longer next time. Chie
Claudia OrtegaUnited States
Chie was a fantastic guide!! We had a 9-hour layover in Narita on our way home after a month of traveling and would never have wrapped our weary heads around all the transit maps and such. We didn't have to worry about anything, she created a great itinerary based on the places we told her we wanted to see and we had a great time. We really felt taken care of, I only wish we would have had more time. We'll definitely be back to Tokyo and will book with Chie again when we are.
TOUR GUIDE RESPONSE: Hello Claudia, Thank you so much for giving me the great rating and the wonderful comment. I had a pleasure time with you although it was a chilly day. I hope you will be back and enjoy a wide variety of wonderful Japanese food near feature. Thank you again. Chie
Chie was kind, organized and well informed. I had a lovely day.
TOUR GUIDE RESPONSE: Hello Chantal, Thank you so much for giving the great comment and rating. I had a lovely day, too. The chatting with you was very good experience for me and relaxed me. I am really sorry that your lunch time became very late. I hope you've overcome the jet lag and resumed a normal life. Thank you again. Chie
Whitney PomillaUnited States
On our way home from Thailand we had an 8 hour delay in Japan and we decided to book Chie to explore Tokyo. It was well worth the money and we really felt like we were able to get a taste of Japan. Chie met us at the airport and we took a bullet train into Tokyo. She planned our day according to what we were hoping to get out of the experience. We went to the fish market, walked around, saw temples and even ate blowfish! It was amazing! I would recommend booking with Chie!
TOUR GUIDE RESPONSE: Hello Whitney, Thank you so much for giving me the great comment and rating. Although your time was very limited, we did eat, walk, visit and experience a lot. I had a wonderful time with you, too. I hope you will stay longer in Tokyo and enjoy Japanese culture next time. Thank you again. Chie
Bill M.United States
Chie had a very nice personality, great knowledge and she was ready to improvise to make our tour special. We are a family of four ( 9 year old girls). Our daughters study Japanese. She made the tour a wonderful learning experience for example by taking us to supermarket and we all learned new words and got an insight to Japanese food culture. Lunch was also educational and fun. There is no way we had experienced as much on a regular tour. We would highly recommend Chie!
TOUR GUIDE RESPONSE: Hello Mcdonnell Family, Thank you so much for giving the great comment and rating. I had a wonderful pleasure time with your family. That was precious experience for me, too. I will never forget taking to your daughters in Japanese. I am glad if they would continue being interested in Japan. Thank you again. Chie
TOUR GUIDE RESPONSE: Hello Sally, Thank you for giving me the great rating. How was the Wasabi chocolate and sweet potato chocolate ? I hope you will stay longer next time. Thank you again. Chie
Silke CarterNew Zealand
It was a great day; Chie understood what we wanted to see and also how much we could actually handle after a long flight. THANK YOU!!!
TOUR GUIDE RESPONSE: Hello Carter family. Thank you very much for the great comment and rating. I had a wonderful time with your great family yesterday. Is your son getting better ? I hope you will stay longer next time to experience more interesting and exciting things. Thank you again. Chie
We were very pleased with the tour given by Chie. She is very punctual, professional, polite, and always has big smile that makes us feel comfortable and ease. Travelling with 3 children was not very easy, we lost subway tickets 2x, but Chie handled it easily and still having smile. Chie also helped us met a long time friend lives in Tokyo. We were spending time together while enjoying lunch in a very good restaurant. With Chie's help we had a very memorable visit in Tokyo. Thank you very much Chie.
TOUR GUIDE RESPONSE: Hello Nuhardiyati family, Thank you for giving me the great comment and rating. I had a great time with your family as well as Reiko. Since your time is very limited but I think you visited almost all tourist sites and enjoyed the sense of Tokyo. Thank you again. Chie
Lisa ToremUnited States
My daughter and I had a very balanced and rewarding day with Chie in Tokyo recently. Chie is knowledgable about the good places to eat sushi and how to get to affordable shopping areas and holy shrines easily. She gave us a great sense of how the city works in a short amount of time. We were very impressed. Lisa and Madi
TOUR GUIDE RESPONSE: Hello Lisa and Madi, Thank you very much for giving the great comment and rating. I hope you would stay longer in Tokyo next time. Thank you. Chie
Chie was fantastic, we had an 11 hour stop over in Tokyo and in that short time she showed us so much, we could never had done it on our own, she made it so easy from the time she met us at the airport to when she put us on the train to return,we loved it all especially the lunch. Thank you Chie.
TOUR GUIDE RESPONSE: Thank you very much for giving the great comment and rating. Your time is very limited but I think you could experience the highlight of Tokyo. I hope you would stay longer in Tokyo next time. The restaurant we went is my favorite one. So I am glad to hear you liked it. Thank you !
Guide Chie had excellent command of English, was flexible and communicated well before the tour so she knew what our interests were for such a short tour. We enjoyed the tour and would definitely use Chie and recommend her.
TOUR GUIDE RESPONSE: Hello Roslyn, Thank you very much for giving me the great comment. I hope you will stay longer in Japan and enjoy various places. Thank you again. Chie
Thu TranUnited States
TOUR GUIDE RESPONSE: Hello Tran family, Thank you very much for giving me the great rating. I had a wonderful time with your family all day. I learned about many things. For example the book store would be one of the interesting places we are visiting. Thank you again. Chie
TOUR GUIDE RESPONSE: Hello John, Thank you for giving me the great rating. I hope you enjoyed the tour in Tokyo. You are very energetic and full of curiosity so I enjoyed offering tour for you. I hope you will go to ski resorts in Hokkaido next time ! Thank you again. Chie
What a fantastic day! This was my first visit to Tokyo and I had only a few hours to take in some of the sights. Chie was wonderful, very friendly and extremely knowledgable. I was able to visit some of the most important sights as well as attend a wonderful tea ceremony. I highly recommend this tour of Tokyo with Chie. I can't wait to visit Tokyo again!
TOUR GUIDE RESPONSE: Hello Eleanor, thank you very much for giving me the great rating and your nice comment. I am glad to know you enjoyed the tour like tea ceremony. I hope you will visit Japan with your husband next time in the future. Thank you again !
Chie was a wonderful guide during our layover in Tokyo. Chie even accommodated my niece and two friends who happened to be visiting Tokyo at that time and was extremely flexible to all our requests. It was great to be met by Chie at the airport and taken by the fast train to Tokyo where we together decided what to see and do the rest of the day. We also enjoyed a fabulous noodle lunch in a very local restaurant and traveling by the public transportation system throughout the day.
Terrence CaseyUnited States
Chie had a great grasp of the English language. She helped us exchange USD to YEN, purchase a day pass to ride the Narita Express & all over Tokyo. She has a cute little laugh which we adored. She was so knowledgable about a lot of things. I would definitely give her a 5 star rating. We ate at a restaurant that only locals go to. Excellent soup & ate kneeling on a mat. She just had wonderful insight on many things. We will definitely recommend her to anyone new to Tokyo & on tripadvisor.com. Thank u Chie
TOUR GUIDE RESPONSE: Hello Terry. Thank you very much for your high rating and great comment. I had a great time with you the whole day. Although it was very hot and humid, I enjoyed guiding because of your help. I am really glad to know you loved Tokyo and Japanese food. Thank you again. Chie
Donna SteinmetzUnited States
After a long trip to Viet Nam and Cambodia we thought that our visit to Tokyo would be an insignificant stop. However, Chie made this short visit so wonderful. She was an expert in her field. Though our time was limited and my husband had difficulty walking, she was always there to provide wonderful guidance. We saw and participated in various customs at the Temple, viewed the Tokyo Tower , and enjoyed the cherry blossoms at the Imperial Palace. It was great!! Thanks. A wonderful service.
TOUR GUIDE RESPONSE: Hello Donna. You went back home safely ! I am worrying about the condition of your husband's legs. Thank you very much for your high rating ! I had great time with you and your husband the whole day. Especially viewing plums and cherry blossoms at the Imperial Palace is perfect. Please come back again to see Ginza and cherry blossoms. Thank you again. Chie
Janice JacksonUnited States
We thought Chie was very friendly and knowledgeable and enjoyed our tour of Tokyo very much. I would certainly use Tours by Locals again in the future.
TOUR GUIDE RESPONSE: Thank you very much for your high rating ! I am sorry for having lunch too late. I really appreciated your cooperation and patience.
I had a 10.5 hr layover which was severely shortened due to my plane being 1&1/2 hrs late and a long line at immigration. Chie was waiting patiently for me. We managed to visit I think 4 different sites in Tokyo in my remaining time. I would never have been able to do this on my own in the limited time that I had (suffering after travelling for two days with little sleep). Invaluable local knowledge especially for navigating the transport system. Sushi at the markets is the best! Chie is a great guide!
TOUR GUIDE RESPONSE: Thank you very much for your high rating ! I had great time with you the whole day. Especially the Japanese garden with snow is perfect. Please come back again with your wife in cherry blossom season. Thank you again. Chie