Stuart GarretteUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Ushma VasantBolton, United Kingdom
Maritza was punctual and mate us on decided time at the port She was very friendly and pleasant and fluent in English. She planned an interesting tour of Punta Arenas. It lifted our spirits when our first highlight was Hindu temple which was not open.She tried her well best to inquire about it. She conducted the tour efficiently and we all enjoyed the sightseeing. She made our trip memorable and would highly recommend her as a guide.
TOUR GUIDE RESPONSE: Thank you very much! I am very happy and pleased to know you enjoyed the tour with us. All the best!
Eran HammerUnited States
Had a wonderful afternoon with Maritza, walking around town and getting a sense of the place.
TOUR GUIDE RESPONSE: Thank you so much. All the best!
Ron SmileyPowell, OHIO, United States
Maritza picked the four of us up in a nice, comfortable van for our tour of Punta Arenas, Chile -- we had a wonderful tour of the city. It was Christmas Day, so it was very quiet, but we saw some spectacular vistas, the Cemetery, Museums, etc. She arranged a delicious lunch for us at one of the few restaurants (Los Ganaderos) open that day . . . it was within walking distance of the ship and was very representative of the food of the region. Maritza is a lovely lady! -- Thanks, Ron, Judy, Maureen, Jim
TOUR GUIDE RESPONSE: Thank you very much! You have no idea how happy I am hugs to everyone :)
Theodore HancockUnited States
TOUR GUIDE RESPONSE: That is great! Thanks a lot.
TOUR GUIDE RESPONSE: We had a fabulous time as well thank you very much. I did enjoy your sense of humor:). Our goal was to make you enjoy every minute touring around in Punta Arenas with us and felt safe and cared for. Hugs to both of you.