Kenneth GouldClearwater, FL, United States
Simone was 1/2 hr late (I know it was Carnival but "this is not her first Carnival - I suspect her previous night parting (2AM) may have been a factor). Simone was knowledgeable and gave a good explanation of the history of the Rio favalas, but she seemed more interested in showing great views from falavas and getting something at a local restaurant/bar. My wife and I were disappointed that we didn't go into any shops, groceries, etc. or have more people interaction like a home tour.
TOUR GUIDE RESPONSE: Hello Keneth, You are right, and thats how the Santa Marta Favelatour is, normaly, but not on your date, sorry about it. I have 2 options for this tour: one with more integration, another with more history. Your tour has to be focused in history because of police tensioned situatons just one day before you tour. I do not know if you are following our political situation, but unfortunately to visit a comunity start been very complicaded not because of the peaple with are there, but because of the police.
TOUR GUIDE RESPONSE: Thanks for the feedback Niels!
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
We asked Simone (our guide) to organise a tour in a Favella to "touch" with our eyes something we many times talked about but always without the right knowledge. For sure a few hours were just a first touch. Very interesting and tanks to Simone for the way she conducted the tour.
TOUR GUIDE RESPONSE: Thanks for the feed back!
The tour by Simone was spot on. Her knowledge about the history and current developments of the Favelas and her personal engagement in combination with the experiencing of local contacts, spices and drinks makes Simone a most recommendable guide.
TOUR GUIDE RESPONSE: Thank you Hanjo! Have a good time. Kind Regards Simonbe Miranda
Marc Del BigioCanada
Simone is very knowledgable about the political and social situations in Rio de Janeiro and Brazil. Very relaxed in the favela environment. Very good English.
TOUR GUIDE RESPONSE: Thank you! Kind Regards Simone
Tiwalayo OnasanyaUnited Kingdom
Highly informative giving you a clear insight into the history of the people and the city of Rio. We had an amazing time and the acai we had at the end was the best!
TOUR GUIDE RESPONSE: Thanks a lot! Many greetings from Rio. Kind Regards Simone
Sky EvansUnited Kingdom
Excellent guide! Excellent English! Excellent tour! Fantastic day was had, also added on a trip to Tijuca Forrest! Was ace. Muito obrigado Simone.
TOUR GUIDE RESPONSE: Thank you Sky! All best Simone
Brian DeslatteUnited States
Simone gave a great tour. We took a tour of a faevella, not the typical tour. But it was informative and worthwhile to the other side of the people of Rio.
TOUR GUIDE RESPONSE: Hello Brian, Sorry for the late response Thanks for the feedback and all best. kind regards simone Miranda