Cynthia StoneUnited States
Claudie is very knowledgeable and her rental was very comfortable. However, the people in the back had trouble hearing as it had no microphone system. There was also a problem with the cooling consistently, especially in the back. If the fan was on, people in the back could not hear Claudie, and if it was off, it became very stuffy back there. However, everything else was fine.
TOUR GUIDE RESPONSE: Hello Cynthia, Thank you for the rating of my tour and thank you so much for letting me know about the cider at the pub I will have a talk to them about it. All the best. Claudie
Jeff WagnerUnited States
Claudie was FANTASTIC, great guide with exceptional local area knowledge. It we like touring with a good friend.
TOUR GUIDE RESPONSE: Thanks Jeff and all the best to the family. Take care. Claudie
Dale DoudnaUnited States
We were to meet Claudie at 9:00 AM. For an unknown reason, we were not able to get off the ship until about 10:00. Claudia was still waiting. After meeting up with her, she adjusted the tour so that we were still able to do most of the tour and still make it back to the ship on time. The tour included the Larnach Castle. Although our late start created some problems we were still able to avoid some of the crowds. She was flexible and allowed us to visit the Cadbury Chocolate store and a yarn shop.
TOUR GUIDE RESPONSE: I am please to hear that you enjoy the day in Dunedin and had a great day in Fiordland. All the best Claudie
Charlene SteinhauerUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our guides’ normal high standards.
Christine AdlerUnited States
Nancy ShelmonUnited States
Claudie is very experienced and it shows. Thanks for a wonderful day!
TOUR GUIDE RESPONSE: Thank you Nancy and Clarence. Enjoy the rest of your journey through New Zeland and Australia. Kind regards Claudie
Anne LittleUnited States
We just completed our tour of Dunedin with Claudie, and could not be more pleased. The itinerary was tremendous, and the information Claudie provided was insightful and filled with the nuances that only a local can bring. She was enjoyable to chat with, and had great ideas -- ranging from a terrific local pub for lunch to an out-of-the-way beach where we had some amazing encounters with sea lions. It was a great experience and a good value. Well done!
TOUR GUIDE RESPONSE: Thank you so much Anne and family. It was a great day!! Bon voyage. All the best. Claudie