Gary DixUnited States
Leo was just great. Explained all and took great photos. I have two critiques 1) it should not be called a hike. Really it's a beautiful drive with a stroll at the top. 2) to pay for 2 sandwiches and a juice ( not knowing the content) is a poor choice considering there is a restaurant on top. You should be given the choice, and the guide should make reservations if desired. Since we would buy lunch for any guide, this would really improve the trip.
TOUR GUIDE RESPONSE: Gary, I did my best, I drove slow and stopped in a few places so you could take photos and I could explain about the Andes, then we got to the trailhead where we started hiking and you didn't want to keep going but your wife did very well...I offered you snacks and I probably forgot to mention what was in the sandwich I apologize for that but you never mentioned anything about having lunch at the restaurant, you only mention the pork BBQ, but since that was a private event, we were not allowed to get in.
TOURSBYLOCALS RESPONSE: Issue was brought up to guide and his support manager and they are working on a strategy to avoid situations like the one mentioned above.