Cynthia FeeleyUnited States
This tour was not what we expected. Jiri drove us to the castle, and gave us great information about the Czech Republic on the way, but did not lead us through the castle. We were handed off to a government employee who showed us through only about one third of the castle, unenthusiastically and in unintelligible English. If we wanted to see more, we would need to wait until after their lunch break and pay a second admission. Plus, the walk up the hill from parking was almost too much for one of us.
TOUR GUIDE RESPONSE: Dear Cynthia! I am sorry to hear that you and your group were not totally happy with the tour. As you mention,I did my best to keep you happy along the way,answered all your questions, etc. It is not in my power that I am not allowed to provide guiding inside the castle,(Florida Kennedy Space Center is the same way)its interiors are not a public property. Also, the walk uphill has been clearly mentioned in the description of this tour on the ToursByLocals website. I shall complain about the castle guide.