He was not able to share a lot of information because he did not speak good English. He took extra cash for tickets instead of letting us pay for it, so he took triple the prices (felt more like stealing).
TOURSBYLOCALS RESPONSE: We've reviewed the booking details and communication between customer and guide - Ravo did mention the extras and they were agreed upon by the customer before she booked this tour. We've spoken to Ravo about working on adding those extra costs to his tours total prices to avoid confusion. Regarding his English skills we've asked Ravo to post a movie so that travellers can assess it for themselves.