We were extremely pleased with our tour and tour guide. Fernando arranged for his associate Helene, to show us around Venice City. She was extremely professional, knowledgeable, polite, pleasant , and punctual and we would rate her 5 out of 5. The walking tour was amazing, her local knowledge was excellent. Also the boat tour portion of our trip was equally well organized. The boat met us at the desired location, again on time and very professional. Well done, Clifford and Katy K.