Despite having pneumonia, Elena arranged substitute guides and checked in with me every evening to see if things had gone well and to verify the next days'activities. I wish I could have met her. She was knowledgeable and very keen to help us in every way. The only glitch was that our plane arrived early and the taxi she had organized for us, wasn't at the airport. We had a great time!
TOUR GUIDE RESPONSE: Thank you Daryl for your respond. I’ve tried to do my best for you so you will have a good memory about my city, Elena
TOURSBYLOCALS RESPONSE: In the unusual case where a guide can't personally deliver a tour, the traveler is notified in advance and given the opportunity to cancel or accept the substitute.