Kenzo was unable to deliver the full tour we requested, and suggested Minako take us on our first leg, and he would complete the 2nd part of our tour the next day! Best choice EVER! With so much to see and do, a full 8 hour day would have been exhausting.. Minako was fantastic with our children, holding small quizzes with prizes, she had half the train involved! Kenzo met us prior to our tour, and he too was an absolute delight. I'm so glad we got to see much more of Kyoto using tours by locals.
TOUR GUIDE RESPONSE: Thank you so much for the great feedback!! Minako and I truly enjoyed guiding you! Please do come back!
TOURSBYLOCALS RESPONSE: In the unusual case where a guide can't personally deliver a tour, the traveler is notified in advance and given the opportunity to cancel or accept the substitute.