Amy B.United States
Andy had a conflict but arranged for Robert Young to be our guide. Robert was a great guide and we had a wonderful day. Andy was very concerned and checked with us several times during the day to be sure we were enjoying the tour. We were impressed with the responsible manor Andy handled his commitment to us when he could not give the tour.
TOUR GUIDE RESPONSE: Thank you for your kind words.
TOURSBYLOCALS RESPONSE: In the unusual case where a guide can't personally deliver a tour, the traveler is notified in advance and given the opportunity to cancel or accept the substitute.