Ester BaldovinoUnited States
We are very pleased with the service of Christopher's substitute driver/tour guide. He is very careful and safe driver. He speaks good English; was able to explain to us very well things that we saw; was able to answer all our questions. He was very accommodating; gave us extra John Paul 2 cake to taste; gave us sufficient time to eat and shop; was not rushing us. And Christopher arranged for us a bigger and comfortable van at a discounted price. Our revised rating is 5 star.
TOURSBYLOCALS RESPONSE: In the unusual case where a guide can't personally deliver a tour, the traveler is notified in advance and given the opportunity to cancel or accept the substitute.