Jean O.El Dorado Hills, CA, United States
I put together a group of 8 people from our ship for this tour. Called the 3 couples the evening before with time and place but in the morning there were only 6 of us. After checking the ship and calling their room, we finally went on without them. They later called tours office, who called Aaron. He sent his brother back to the ship to get them, dealt with their anger so well that by the end of the day, they were thanking me for such a GREAT tour. Thanks Aaron!