We had our luggage lost in transit and we were, after three days, becoming anxious as we had a cruise departure to meet. Language and sizing were very difficult and we were very grateful to Juan who took us shopping, searching diligently for clothing which fitted while we stood helplessly by! Thanks Juan! Despite all this, we somehow fitted our previously planned itinerary in and missed nothing. In all my travels I have not had such a great guide and consequently a great day to remember!