TOUR GUIDE RESPONSE: Dear Van How’s your trip going in Xian and Beijing now? Thank you for spending your busy time give the rating to me, you like my brother, although didn’t give me the highest point to my first tour offered in TBL which made me little sad, I know you are giving me space to reach the top of the mountain! Thanks Van again, and best regards to your family, I hope to meeting you again through TBL! And will find best senic spots and best food for you all the time! Mark
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.