Diane BeldenHenrico, VA, United States
I would give more stars if I could! Elisabetta is knowledgeable, experienced and patient. She jokes that she should write a book about the best/worst bathrooms in Florence but she knows her stuff! We were a family of 6 adults. She accommodated all our interests. She knew when a line was short and amended the itinerary to take advantage of what she saw. She expertly took us through museums and the city. We could not have asked for a better or kinder person. Our day in Florence was spectacular!
TOUR GUIDE RESPONSE: Thank you Diane, you were all exceptionally kind to me and indeed I felt part of your beautiful family. God bless you all!!!