Merrilou H.United States
We had two tours with Agung while in Bali. The first day he was 30 minutes late to the hotel, which I forgave quickly because he said traffic was bad and also called the hotel (although 15 minutes after he was supposed to be there) to say he would be late. The next day he was over an hour late, with no phone call or message to tell us he was going to be late. The tours were fine, but we were upset that he did not respect our time by being extremely late both days.