Russ WetmoreLondon, United Kingdom
Sujan was my guide, and that was an understatement. He checked in on me at every step along the way, acting as my go between to ensure I got the best bus seats and proper care at my hotel. The customer service is 5-star alone! My very slight issues were with the actual safari tour. At this time of year, there isn't a whole lot to see, unfortunately. But again, Sujan's service was exemplary, and I wouldn't hesitate to book tours with him again in the future! Namaste!
TOUR GUIDE RESPONSE: Dear Russ Wetmore, Thank you so much for your words of praise towards me. About the Safari Tour I will consider your comment and make some changes on it .
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.