Traveler Review for Private Tour in Honolulu, Hawaii, United States by Tour Guide Marie T.


Tour: Full Day Pearl Harbor and Islan,...

Jean Roan

United States
Rating

Tour: Full Day Pearl Harbor and Islan,..., Honolulu, Hawaii, United States
Date: Apr 28, 2019

TOUR GUIDE RESPONSE: Aloha Sherri ( Joan ) I'm wondering how I could have given you a 5 star experience? You didn't leave any notes or comments as to what was not to your liking or how I could improve. This is the first 3 star rating I've ever recieved in all my years of guiding tours so I'm a bit surprised. Thank you for your feedback. Mahalo Marie

TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our guides’ normal high standards.