Joseph RosadoUnited States
Michai or "M" as he prefers was an absolute gem as both a tour guide and human being. My wife took ill during our trip and he re-arranged his schedule to comply with our originally planned tours-I strongly recommend everyone purchase the trip protection! On the last night together, concerned for my wife's health, I asked M for a hospital recommendation, which he did so and then stated, "If an emergency comes up, please call me, I am only 20 minutes away, I will help." THAT is a compassionate human being!