Lawrence VogelsangUnited States
Shanoo was very capable , knowledgeable and helpful. Our only disappointment was that twice he took us to places that turned out to be a demo but ended up being an organized effort to sell us goods. First jewelery and then inlaid marble. It might have been different if he had asked us about our interest or if he warned us that in the end they would be trying hard to sell us goods but instead we would just be driven to a location and be turned over to the manager of the place while Shanoo waited.
TOUR GUIDE RESPONSE: I showed two places. One place was marble inlay demo, which is part of our sightseeing traditionally. All guides show this place after Taj mahal. They do sell souvenirs, some tourist like to buy. It is famous from Agra in same way as Knifes are famous from Switzerland. They are instructed by me to not to do hard selling to my clients. But it happened unfortunately. I will talk to them and instruct them for future. Second place i showed of jewellery where he wanted to buy/see a ring for his wife.