Traveler Review for Private Tour in Colonia, Uruguay by Tour Guide Gabriel C.


Tour: Colonia del Sacramento Tour

David King

Dallas, TX, United States
Rating

Tour: Colonia del Sacramento Tour, Colonia, Uruguay
Date: Sep 25, 2012

Gabriel was there waiting for us at the ferry terminal. We walked around Colonia del Sacramento and he was able to tell us many facts about the town. He arranged for us to buy a museum pass to see the small museums in the area. I will give only three stars since he did not seem well-aquainted with the streets. Also, for some reason, we wound up paying for his lunch. We double-checked the receipt. This is the first time we've ever paid for a guide's meal. We didn't want to make a scene and ruin the day.

TOUR GUIDE RESPONSE: Thank you for your feedback, there is something to learn from each tour. I have been several times with tourists, in Colonia and I know the city well I always carry a map so the tourists recognize where they are. I am flexible and I always appreciate when visitors express their dislikes at the moment,so I can be glad to please them. I really enjoyed the tour and it was nice meeting you. Gabriel

TOURSBYLOCALS RESPONSE: The issues stated in this review were brought up to the guide and the guide's manager attention. The refund for our guide's meal is set to be issued as per our agreement with the customer.