Traveler Review for Private Tour in Manila, Manila, Philippines by Tour Guide Fedil P.


Tour: Manila City Tour - Full Day Tou,...

Joe Yau

Canada
Rating

Tour: Manila City Tour - Full Day Tou,..., Manila, Manila, Philippines
Date: Feb 5, 2019

He is a good guide and informative. I would have given him a 5 if not for the 'hick up' at the pick up. He was waiting inside his car while we were waiting at the pier. He could have come to the terminal to collect us and take us back to his car.

TOUR GUIDE RESPONSE: Unfortunately Mr Joe its impossible to leave the car on the road as metropolitan enforcers are very strict and they will tow the car. I have mentioned this before your tour that sometines security guards won't allow sometimes to enter pier area for some reason and the option for you is to go to the main gate.

TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.