Marilyn Weill RauUnited States
Phil is a nice man and very familiar with the city. I am sure that for someone else he would be the perfect guide but for my small group it seemed that he had an agenda and he didn't adjust to our interests until we had to rerequest what we wanted to see. I had wanted to see some of the areas that were highlighted as special to Pittsburg. He drove us around the city and it was interesting not for as long Cathedral of learning and synagogue were done at our requests.
TOUR GUIDE RESPONSE: I'm sorry you weren't satisfied. I specifically changed my availability to do this tour. I received two messages from you, neither detailing any location or specific locations you would like to see. On tour, I was the one who suggested the Cathedral of learning, since it is a usual stop on my tours, and asked if everyone was OK with the amount of walking. I pointed out Rodef Shalom synagogue and asked if anyone would like to stop, which you did, and that put us over our scheduled 1pm completion time.