Nancy LoosbrockUnited States
Isabella was an excellent guide and very knowledgeable of the art and history of Florence. She was even able to obtain two more tickets when our group went from two to four adults. Our only disappointment was that we thought we had 'skip the lines' tickets, fortunately the crowds were not bad so our wait was not unbearable. I would recommend Isabella as a guide for Florence museums.
TOUR GUIDE RESPONSE: Dear Nancy, thank you so much for this wonderful review. I really appreciate what you wrote about me. Allow me to explain anyway that I UNDOUBTEDLY purchased the skip-the-line tickets for you and for your friends that joined you. Due to overbooking, we stayed in line along with other visitors that had the same skip-the-line tickets we had, as I had already told you. With the regular tickets, we would get stuck in line for HOURS. I hope to guide you again in Florence, maybe somewhere less crowded!