Communication was prompt & courteous. Roland is very experienced & knowledgeable guide. We had 3 generations travelling together but he tried to engage everyone & pace the tour accordingly as we have 2 seniors who cannot walk long. One of the genius idea is him providing headsets for everyone. This enable everyone to hear him from a distance during the tour without having to catch up very close to hear him. He was also flexible with our plans which we appreciate. We highly recommend him as a guide.