David KingDallas, TX, United States
Michelle and her husband Gabriel (who also is a Tours-by-Locals guide) both gave us the tour of Montevideo. Although Michelle is a very sweet and kind woman, she cannot really guide anymore secondary to her eyesight. She did provide nice details of the sights we visited though. Gabriel got us in to see the Montevideo Naval museum, despite the fact it was closed. Gabriel was the driver, and he drove a rental car. The driving was erratic, jerky and frightening. We cannot recommend this tour.
TOUR GUIDE RESPONSE: We are surprised and sad with this review, we feel the review is unfair. We have an exemplar track record to back us up. The passengers could have expressed their dislikes during the tour and we would have been glad to pleased them, that is our goal, that is what we do everyday. Michelle only delivers tours she is sure that she is capable of delivering and as per the driving, in our country the traffic is disorganized and we went back to the airport during rush hour, so there were traffic jams everywhere.
TOURSBYLOCALS RESPONSE: The issues stated in this review were brought up to the guide and the guide's manager attention.