TOUR GUIDE RESPONSE: Hi Amanda! Thank you for your review. I apologize if the tour was not that perfect tour you were expecting but I appreciate the feedback and will most certainly use it to improve my service. My best wishes to all of you! Enrique
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our guides’ normal high standards.