Traveler Review for Private Tour in Paris, Île-de-France, France by Tour Guide Eugénie P.


Tour: Paris market tour

Donald Boone

United States
Rating

Tour: Paris market tour, Paris, Île-de-France, France
Date: Sep 20, 2012

Eugenie was cooperative in helping us gain the informtion that we needed., However, she left us before completing the agreed-on three hours of consultation. All things considered, we did not feel that the service justified the $190 that we paid.

TOUR GUIDE RESPONSE: You booked a market tour but you actually asked help to prepare your trip in Paris.I gave you the information you needed and even made calls to make sure you could do what you wanted.When we were done, we went to the market.I know we did not stay long in the market because it is small,we did not have time to go elsewhere.I am sorry if you feel it was not worth it,but I disagree with you.I was and always am open to adjust tours before it's too late.I hope that the rest of your vacations was great though.

TOURSBYLOCALS RESPONSE: We talked to Eugenie who is really surprised about this review. Her guide support manager was also surprised due to her great track record with us. By the end of the tour, the guide sincerely thought she delivered what the customer needed.