We had the Santiago city tour with Juan and we were happy with the arrangement and sightseeing that day. Juan met us at the airport and drove us to our hotel to have our luggage stored. We had Juan before on our previous trip, and with his knowledge and our prior communication, we were able to accomplish what we wanted to do that day. On return to the hotel, he also helped us to book a taxi for our return to the airport. We would highly recommend Juan to our friends who want a private tour in Santiago.