Traveler Review for Private Tour in Moscow, Moskva, Russia by Tour Guide Alina


Tour: 1 Day in Moscow

Omid Khorram

United States
Rating

Tour: 1 Day in Moscow, Moscow, Moskva, Russia
Date: Aug 18, 2012

She is very nice person but had limited knowledge of the history and did not take care of the metro tickets as was stated on the tour description.

TOUR GUIDE RESPONSE: I'm very sorry, Omid, if you were not satisfied with the tour. When we got to the metro you said you had tickets already, so I thought you were fine, but now I realize I should have left a ticket for 5 or 10 trips for you to compensate the trips you used during the tour. And I'm also incredibly sorry if there was little history. I just didn't want to overwhelm you with dates and names and picked up the most curious historical facts.

TOURSBYLOCALS RESPONSE: ToursByLocals refunded the metro tickets used by the customer during the tour and the guide was advised to provide sufficient information prior and during the tour to future customers.