Eliza was amazing! We cannot say enough about her. Both my husband and I and our 2 children - ages 8 and 11 - learned a ton AND had a great time seeing Florence with Eliza. She is extremely knowledgeable and engaging. She was able to make the tour attractive to the kids and to the adults at the same time, and explained things in a fascinating way. She also put together a perfect itinerary for us. She is a wonderful guide and a lovely person. We feel truly fortunate to have had her as our guide!!!