Kaoru is a professional and elegant guide, knowledgeable and friendly.
TOUR GUIDE RESPONSE: Thank you for your comment. It was also a good time for me as you and your family were very interested in Japanese culture. I believe all of your family enjoyed the other places in Japan as well.
TOURSBYLOCALS RESPONSE: We've spoke to Greg and he ensured us that he liked Kaoru a lot and that he would highly recommend her to other travelers. He just doesn't tend to give perfect scores.