Toyoko was amazing. Our luggage was missing and our flight delayed. As a result our tour of Osaka took place the next day after landing in Tokyo. Toyoko was sensitive to our exhausted state and knew we would not be able to retain information very well. She gave us maps and directions to our hotel back in Kyoto. Her tour was very relaxed and informative. She never hurried us along. She also assisted us in our purchases of clothing and other essential items. We felt very comfortable with her. Thank you.
TOUR GUIDE RESPONSE: Thank you very much. The missing luaggage was so bad, but I hope you had great days in Japan.